Southcoast Hospitals Group / St. Luke's Hospital
Emergency Department Rapid Assessment Zone (RAZ)
St. Lukeâ€™s engaged our team to assess and improve its Emergency Departmentâ€™s operational efficiency, as an existing â€œFast-Trackâ€ zone was experiencing excessive wait times. Working collaboratively with user groups, Lavallee Brensingerâ€™s designers and Optimal-Use planners assessed volumes, by both acuity and workflow, to explore multiple operational models.
A new 18 bed Rapid Assessment Zone (RAZ) was created, tested, and determined to provide the best solution. The resulting design increases overall thru-put, and drastically reduces patient wait times throughout the day. Construction phasing was strategically planned to enable â€œrenovation-in-placeâ€ during ongoing operations.